Standard Reports: User Reports

TOPICS COVERED IN THIS ARTICLE

• Contact Ratio Summary Report
• Time Between Actions Report
• Nip In The Bud Report
• User Activity Summary Report

ENVIRONMENT

LeadManager

DETAILS

User Reports

User Reports provide administrators insight into the performance of their users. See below for a brief description of each report and more information about the report.

• Contact Ratio Summary - The Contact Ratio Summary provides information about your contact ratios. Contact Ratio is simply the percentage of total leads that have been contacted by a user.
• Time Between Actions - The Time between Actions report provides information about how long it takes for your users to contact and take an action on your leads.
• Nip in the Bud - The Nip in the Bud report provides real-time visibility of the leads in your pipeline that have not been acted upon in a timely fashion.
• User Activity Summary - The User Activity Summary provides information about the status of your leads within each of your users' pipelines.