Help & Support for the eRecording Submitters

This topic contains information on how to get help and support for the Simplifile eRecording Submitter component.

The Help & Support tab in the navigation bar is directly associated to the service in which you are in.

Help & Support for eRecording Submission users

Submission Release Notes, Guides, and Training

Release Notes icon Release Notes

Click the link below to read about the latest updates to our Submission software.

Submission Guides icon Submission Guides

These online documents give step‑by‑step instructions on how to use Simplifile. The Quick Start guide will help you get up and eRecording quickly, while the Complete User Guide provides detailed information about all features of the application.

Click a link below to open the document.

Training icon New User eRecording Training

This 16‑minute video covers the basics, including creating and submitting packages, fixing rejected documents, managing your account, and generating reports.

To schedule a one‑on‑one training, please email or call 800.460.5657 x9524.





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Submission Videos

Getting Started Videos

Video icon Manage Users

Video icon Utilities Download

eRecording Videos

Video icon Creating a Package

Video icon Scan Settings

Video icon Estimated Fees

Video icon Changing Recipient or Document Types

Video icon Submit a Package

Video icon Saved Views

Video icon eCheck Approval

Video icon eRecording Reports

Video iconSupporting Documents

Video iconUnderstanding the Package Page

Video iconeRecording in California

Video iconeRecording in Santa Barbara, CA

Retrieval Videos

Video icon Rejection Reasons (Vidyard)

Video icon Printing and Downloading Documents

Video icon Print Scale

Video icon Reports