Published September 08, 2026

Help and support for eRecording submitters

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To quickly access help and support, use the My Simplifile Toolbar > Help button and Contact Us button near the top-right corner of the Simplifile application.

Example My Simplifile Toolbar

Example My Simplifile toolbar with callouts image

The buttons displayed on the My Simplifile Toolbar change based on the functions available on the page. The Help button, Contact Us button, and User menu button appear on all My Simplifile Toolbars.

Hot topics © 2000 ‑ 2026 Simplifile®, doing business as ICE Mortgage Technology®.All rights reserved. © 2000 ‑ 2026 Simplifile®, doing business as ICE Mortgage Technology®.All rights reserved. © 2000 ‑ 2026 Simplifile®, doing business as ICE Mortgage Technology®.All rights reserved. © 2000 ‑ 2026 Simplifile®, doing business as ICE Mortgage Technology®.All rights reserved. © 2000 ‑ 2026 Simplifile®, doing business as ICE Mortgage Technology®.All rights reserved. Why can't I submit my Package?		Tip sheets Simplifile submitter self sign‑up tip sheet Simplifile Document editing tools tip sheet The State of Georgia’s GSCCCA PT‑61 Form Helper Document tip sheet My Simplifile Toolbar tip sheet
Guide Submitter Guide		Release notes Release notes
Training One-on-One Training: To schedule a one-on-one training, please email trainer@simplifile.com. Webinar: New eRecording Users - Join us for a basic overview of the eRecording Process.

IMPORTANT: If you have Simplifile account related questions, email the Client Success Team at simplifile_client_success@ice.com.

IMPORTANT: Interested in learning more about ICE Mortgage Technology products including Simplifile or for escalation of critical issues, email the Client Success Team at simplifile_client_success@ice.com.