Help & Support for eRecording Submitters








To quickly access help and support, use the My Simplifile toolbar Help button and Contact Us button near the top-right corner of the Simplfile application.

Example My Simplifle toolbar

Example My Simplifile toolbar with callouts image

The buttons displayed on the My Simplilfe toolbar change based on the functions available on the page. The Help button, Contact Us button, and User menu button appear on all My Simplifile toolbars.





IMPORTANT: If you have Simplifile account related questions, email the Client Success Team at

IMPORTANT: Interested in learning more about ICE Mortgage Technology products including Simplifile or for escalation of critical issues, email the Client Success Team at