Rejected package review

If a county receives a package and the document review finds any document in that package that does not meet all of the requirements for filing, the person reviewing the package makes a note of what is wrong or missing, and rejects the document. After reviewing all of the documents in the package, the package is rejected and returned to the submitter.

If you receive a rejected package, you must review the rejected documents in the package (see the Rejected tag in the Package Details page) and correct whatever is wrong, and then resubmit the entire package. Recording jurisdictions should include a rejection reason for any rejected documents so that you know what you need to do to correct a problem.

The Rejected window includes an Items that require attention section a Questions? section that includes contact information for the rejecting county.

Common rejection reasons may include the following:

Common Rejection Reasons
Missing legal description Unreadable document
Mission grantee's address Unoriginal document, signature, and/or notary seal
Property not in county Non‑compliant document
Insufficient fee payment Upside‑down image
Un‑notarized document Blank or duplicate pages
Unreadable or missing notary stamp Pages out of order
Missing copy certification or originality agreement Re‑recorded documents not resigned and/or re‑notarized

You can select the Rejected status for a package on the Packages page or the Package Details page to view and print rejection reasons for the documents in a specific package. Below is an example.

Package is not ready to submit window with callout letter

Letter Description
A Select the Printer icon to print the rejection reasons.

You can view and print the same information on a document‑by‑document basis when you select the status for a rejected document on the Package Details page of the package. Below is an example.

Rejected window

You can also view rejection reason details for a specific document when you open the document in the document editor, and then select Rejection Reason.

If your Simplifile administrator has set up notifications for rejected packages, the rejection reasons display as part of the rejection email message you receive. For information about setting up notifications, see Set up email notifications.

Rejection Reason example screenshot

Documents retain their rejected status until you mark them as ready to submit.

A package may have been rejected for reasons other than problems with a document. If necessary, you can make changes that may repair a rejection on the Package Details page. Such changes may include the following:

  • If your Simplifile administrator has set up multiple payment accounts, you can change the payment account for each fee. For more information, see Package management.
  • You can add a document to the package and prepare the document for submission as described in Document preparation.
  • You can review both estimated and actual fees for a document and, if you have the necessary permission, may be able to add or change fees. For more information, see Package management.
  • You can change the type of document.

Package Details page segment with callout letters screenshot

Letter Description
A Select the document type to choose a different document type.
B If you have the necessary permission, you may be able to select a fee amount to add and change fees.
C Use these menus to choose a different payment account for each fee type.
D Select the name of a document to open it in the document editor.
E To add a document, choose a document type from the dropdown list and select Add Document to Package. Then prepare the new document for submission. For more information, see Document preparation.

Review and repair a rejected package