Velocify Pulse 22.1 Release Notes
Velocify Pulse 22.1 Release
These are the release notes for the Velocify Pulse 22.1 Release. They include a high-level overview of new features and enhancements followed by more detailed information and instructions where appropriate.
Refer to the online help and the Guides & Documents and Videos pages for additional information and related documents.
Additional Resources:
View the Velocify Pulse: Application Details
View the Velocify Pulse: What's New in 22.1 Release Webinar Slide Deck
What's in This Release
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Sandbox Reset: Updates include:
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Running after business hours
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Ability to initiate the process at any time
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Status email sent upon completion
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Rep Activity: Priority View Counts: Optional feature for insight into how frequently agents are accessing their Priority View and how many records are available to them to work on
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Call History: Distribution Details: New Call ID column in Call History Reports to access the corresponding Call Distribution Details page and view call-related information for that particular Call ID
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Leaderboards: Depreciated and replaced by Sales Manager - Rep Activity
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Dial-IQ: Inbound Calling: Associate Inbound Numbers with User Groups
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Widgets: New Lightning Widget: Velocify Sync Status for insight into whether a record is synced with Velocify or not
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Velocify Record History Item (VRHI): State-Based Time Zone Protect tracking
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System Requirements for Velocify Pulse
Have you reviewed the latest System Requirements?
Before downloading or applying this new Velocify Pulse release, it is important to verify the latest system requirements for Velocify Pulse client machines. Review the System Requirements for Velocify Pulse to ensure your environment meets the requirements needed to operate Velocify Pulse successfully.
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