Velocify Pulse 21.2 Release: Release Notes Change Log

This Change Log lists the release notes entry that has been added, deleted, or modified since the initial release version was published.

Change Type: New entry.

Change Date: 06/11/2021

Details: The following entry was added to the Known Issues page:

  • Softphone: When you click the Softphone link (on the HUD), to transfer a call with multiple Pulse tabs open on your browser, each browser tab opens a new Softphone instance.
    • Workaround: When transferring calls, it is recommended to have only one Salesforce tab open.
PULS-1352

Change Type: New entry.

Change Date: 05/13/2021

Details: The following entry was added to the Feature Enhancements page:

Starting with this release, Velocify admins have the ability to configure an org's Supported Object Settings (Is List view Enabled) so that a user can only access the defined Priority View(s). Pulse no longer requires Priority View definitions for each configured object. This helps support enhanced focus on working records in the defined priority order (instead of checking different priority views and risk missing high priority records that may not qualify for that Priority View).

PULS-440

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