Getting Help with Velocify Products

Many resources are available to help you learn and use Velocify products.

The online help system provides comprehensive information, including detailed descriptions of features and tools, step-by-step instructions, and video tutorials.

System Requirements

Review the System Requirements to verify that your system meets the requirements detailed in this document and ensure optimum Velocify product performance.


Release Notes

The Release Notes page provides links to release notes for Velocify LeadManager, Velocify by LoanEngage, Pulse, and Dial-IQ. Release notes provide information on new features, enhancements to existing functionality, and fixed issues that are include in each release.


Guides & Documents

The Guides & Documents page lists the latest versions of Velocify product documentation including user and administration guides for LeadManager, LoanEngage, and Pulse.


Technical Support

Our Quality Assurance team constantly tests our products to ensure that all features are supported by the minimum technical requirements detailed above. Other system configurations may work, but are not formally supported or tested by Velocify.

Should you have any questions or require further details, please do not hesitate to contact our Velocify Support Team. Hours are Monday-Friday, from 6 am to 6pm Pacific Standard Time.

Resource Center: Visit the Velocify Resource Center to view other help resources or submit a Support case. If you do not have a Resource Center account, please call the Velocify Support Team at the number below to get your account created.

Phone: 844-327-3296