Guides & Documents
Guides & Documents contain the latest versions of Velocify documents in PDF file format; including administration guides and user guides.
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TCPA Consent Requirements for SMS Messaging (220 KB)
DO NOT CALL LISTS (Federal & State) (254 KB)
SMS Best Practices (187 KB)
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Velocify Email Migration Guide (541 KB)
Velocify Transition to Amazon Web Services (AWS) FAQ (273 KB)
LoanEngage 18.2 Email Guide (8 MB)
LoanEngage 18.2 Administrator Guide (2 MB)
LoanEngage 18.2 User Guide (1 MB)
LoanEngage 17.9 Webinar Presentation (1 MB)
LoanEngage 17.9 Admin Guide: Streamlined Presentation (2 MB)
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Dial-IQ Reporting Guide (624 KB)
Dial-IQ Call Prioritization and Notification (400 KB)
Dial-IQ Live Coaching User Guide (2 MB)
Priority Call Queues (300 KB)