Critical Patches

This page lists Velocify Pulse Critical Patches and provides a high-level overview of the fixed issues included in each Critical Patch.

26.2 September Critical Patch

Release Date: September 22, 2026

The following issue has been fixed with this release:

  • Distribution Rules: For text/string fields containing multiple comma-separated values, the Contains and Does Not Contain operators may not automatically convert to Is In List or Is Not In List as expected. Although this issue was resolved in the Velocify Pulse 26.2 July Critical Patch, a recent company-wide update inadvertently reintroduced it.

VEL-89529

26.2 July Critical Patch

Release Date: July 28, 2026

Known Issues identified in the Velocify Pulse 26.2 Major Release have been fixed, and workarounds are no longer needed.

26.1 April Critical Patch

Release Date: April 9, 2026

The following issue has been fixed with this release:

  • Dial-IQ: Some outbound Click‑to‑Dial calls experienced delays and failed, with a recorded voice message stating, “An application error has occurred, we’re sorry”. This has been fixed so that calls now connect consistently.

VEL-89529