Velocify Pulse 24.2 Major Release: Fixed Issues

The following issues were fixed with this release:

• Dial-IQ [PULS-5833]: When inbound calls were re-distributed to new users, they were unable to view the record in their Dialer HUD due to private sharing settings. This has been fixed.

• Sales Manager [PULS-6770]: Rep Activity Priority View Count sorted alphanumerically instead of numerically

• Priority Views - User Assignment [PULS-1931]: During Sandbox refresh, priority view (default) assignments were not copied over to its sandbox orgs

• Distribution Details Report [PULS-6349]: Following displayed when Sales Managers attempted to view call history reports of N/A or Deleted Lead IDs

  Error

  HTTP Request failed (400).

  

• Admin Permission Set [PULS-6400]: The following error displayed in Pulse instances where the primary admin was connected to a non-System Administrator account, and partially impacted Inbound Hunt Group Distribution functionality:

  You do not have access to the Apex class named: VelocifyRecordInfoRest.

  • To fix the issue, a missing Apex class named VelocifyRecordInfoRest was added to the Velocify Admin profile.

• 5000+ VRHI on a Single VRH [PULS-6658] : Errors displayed on the Dialer HUD or timeline could not be accessed for 5000+ VRHI on a single VRH. To fix the issue, the following have been implemented:

  • Loading VRHI with CallIds limited to 5000 items. If there are more than 5000 items, a warning will be displayed but the timeline history will be displayed

  • For record with excessive Timeline history, we will limit the number of Call Type activities that display in the timeline