Fixed Issues

Issues Resolved with This Release

The following issues were fixed with this release:

  • Call History Reports: In certain cases inbound calls were missing field values in the Call History Report. This has been fixed.

  • Client Settings: On some instances, administrators were unable to add IP addresses beginning with 172 and 192 to the IP Address Restriction setting in Client Settings. This has been fixed.

  • Calendar Selection Tool: An issue occurred where the Calendar selection tool would not display to users when editing Date and Date/Time field types. This has been fixed.

  • Get Lead: Clicking the Get Lead button in the Dial-IQ HUD repeatedly in quick succession resulted in multiple leads assigned to agent without making calls to all of them. This has been fixed so that you can click the Get Lead button only once before the call to the lead is initiated in the HUD.
VEL-9512, VEL-12998, VEL-1348, VEL-16270, VEL-16893
 

 

 

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