Velocify LoanEngage 26.3 Release Notes

Velocify LoanEngage 26.3 Major Release

These are the release notes for the Velocify LoanEngage 26.3 Major Release. They include a high-level overview of new and updated features, fixed issues, followed by more detailed information and instructions where appropriate.

What's in This Release

  • User Authentication to Access Online Help: Velocify product documentation now requires user authentication

  • ICA (ICE Customer Acquisition):

    • New features and improvements for Encompass Retail clients (ICA) and Consumer Direct (Velocify + Surefire Integration VSI

    • New AI-powered voice agent to automatically handle lead phone calls

    • AI-powered Call Transcription

    • Velocify-Surefire Opt-In/Opt-Out synchronization

    • New AI-generated Lead Summary tab

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System Requirements for Velocify

Have you reviewed the latest System Requirements?

Before downloading or applying this new release, it is important to verify the latest system requirements for Velocify client machines. Review the System Requirements for Velocify to ensure your environment meets the requirements needed to operate Velocify products successfully.

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