Velocify LoanEngage 26.1 Release Notes
Velocify LoanEngage 26.1 Major Release
These are the release notes for the Velocify LoanEngage 26.1 Major Release. They include a high-level overview of new and updated features, fixed issues, followed by more detailed information and instructions where appropriate.
Refer to the online help and the Guides & Documents page for additional information and related documents.
What's in This Release
- SMS: RCS chat menu status icons now display for read messages
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Dial-IQ:
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Call Transcription: Transcript now hyperlinked in Lead Add/Edit, Lead Call Summary, and Inbound Call Details pages. New Call Recording Transcript report is also available.
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Hold Music: Play custom hold music when calls are on hold while waiting for your call distribution program to find an agent
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Fallback Number Report and Data Export CSV: New CSV reports displaying missed call details
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System Requirements for Velocify
Have you reviewed the latest System Requirements?
Before downloading or applying this new release, it is important to verify the latest system requirements for Velocify client machines. Review the System Requirements for Velocify to ensure your environment meets the requirements needed to operate Velocify products successfully.
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