Fixed Issues

The following issues were fixed with this release:

• Scheduled Reports: Prior to this release, if the default text, Please see attached report… was removed from a scheduled report, the report was not sent. This has been fixed so that the default text is now indicated as mandatory information.
• SMS Window: A blank SMS window was displayed on a few instances. This has been fixed so that the SMS window now displays as designed.
• Average Call Volume Report: Prior to this release, the Average Call Volume Report displayed inaccurate data. This has been fixed so that data in the report matches the data in the application.
• Email Opt Out: An issue occurred prior to this release where only one lead associated with an email address was struck out for email opt out. This has been fixed so that all leads associated with an email address are included in the email opt out request.
• Encompass Sync: Prior to this release, for Velocify instances with the Encompass integration, when the loan officer assigned to a loan was updated in Encompass, the change was not reflected in Velocify. This has been fixed so that the Velocify user is updated after the Encompass sync.
• Call Flow Confirmation Window: An issue occurred prior to this release where confirmation messages were displayed only intermittently for campaign and/or inbound call flow updates. This has been fixed so that the confirmation windows are displayed consistently with every update.
• Email Drip Settings: An issue occurred prior to this release where the email template Delivery/Drip Settings were reset if the email body was updated. This has been fixed so that the delivery settings are retained if the email template body is modified.
• Caller ID Settings: An issue occurred prior to this release where updates to the Caller ID (Overrides Company Caller ID) field were not saved. This has been fixed so that updates to the field are now saved and applied.

Users can access this setting from Preferences> My Settings; administrators can access it from Administration> Users & Groups> Manage Users> Options> Settings.