Velocify LeadManager 26.3 Major Release: Fixed Issues

This section describes the issues that have been fixed in this release.

Why we fixed these issues: These issues were fixed to improve usability and to help ensure Velocify LeadManager is operating as expected. The issues that are chosen to be fixed are based on the severity of their impact to clients and client feedback.

Issues Resolved with This Release

The following issues have been fixed with this release:

  • Email Template [VEL-93465]: Email Template ignored the hard-coded From Address and displayed the Log Actor as the Sender

  • Reset Password [VEL-89206]: Clicking the link in the Reset Password notification email results in an error. This has been fixed so that the password reset page loads successfully, allowing the user to set a new password.

  • Inbound Call [VEL-95185]: High Call Volume audio message played even though no audio file was configured in the workflow

  • API Export to Encompass [VEL-95325]: Some posts failed to export to Encompass and generated errors

  • Intermittent Inbound Call Lead Creation Failure [VEL-96022]: Inbound Calls intermittently failed to resolve and associate a Lead ID with the Call Record

  • Automatic Time Zone Calculation [VEL-97096, VEL-94101]: Time Zone was not automatically calculated for certain ZIP Codes and (phone) area codes during lead creation

  • Calendar Events [VEL-95186, VEL-95187]: 

    • Lead owner reassignment did not update associated Calendar Events

    • Calendar Events were not displayed in Lead Views and did not transition correctly between Priority and Normal Views

  • Intermittent Lead Creation Failures [VEL-92504]: Initial Lead Posts intermittently failed with a generic error despite valid data

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