Recipient Information page

Overview

This topic provides information on how to use the Recipient Information page.

You can view information about a recording jurisdiction, including where your packages might be in the jurisdiction’s recording queue from the Recipient Information page. Below is an example.

Recipient Information page with callout letters screenshot

Letter Description
A The Known Packages in Queue table lists the packages that are in the recording queue for this recording jurisdiction. The table also shows the number of documents in each package, an estimate of how much time must pass before each package is recorded, and the date and time each package was submitted.

The Recipient Information page:

  • Displays contact information for the main contact at the recipient.
  • Provides access to a list of the documentation types the recipient accepts as electronic records.
  • Displays information about the recipient’s office hours.
  • Displays the expected turnaround time for a submitted package.
  • Displays the current time at the recipient’s location.
  • Displays any upcoming closures.
  • Displays the Known Packages table.

Recipient Information with callout letters screenshot

Letter Description
A The Recipient Information page displays information about the main contact for that recipient, including the name, address, and telephone number.
B The page displays information about the recipient's office hours, the hours during which it accepts submissions, the expected turnaround time for a submitted package, the current time at the recipient's location, and any upcoming office closures.
C Click the View eRecordable Document Types link to display a window that contains a list of all of the document types the recipient accepts.

I want to ...

Open the Recipient Information page

Method 1: From the Packages page

  1. Open the Packages page.
  2. Filter the page as needed to display what you want.
  3. In the packages table in the package row you want to view the recipient information, click the blue name in the Recipient column. The Recipient Information page opens in the left panel.

Method 2: From the Package Details page

  1. Open the Package Details page.
  2. In the packages table in the package row you want to view the recipient information, click the blue name in the Recipient column. The Recipient Information page opens in the left panel.
  3. In the top section in the Estimated Recording Time field, click on the blue link. The Recipient Information page opens in the left panel.

Refresh the Recipient Information page

  1. Open the Recipient Information page.
  2. At the top right corner, click the Refresh button. The information in the Recipient Information page refreshes.

View information about other recipients

  1. Open the Recipient Information page.
  2. At the top right corner, click the county dropdown field and click the county you want to view. The Recipient Information page is refreshed with the information for the chosen recipient.

View the document types the recipient accepts

  1. Open the Recipient Information page.
  2. In the information above the table, click the blue Available Doc Types button. The Available Document Types window opens with an alphabetical list of the available documentation types that the recipient accepts.
  3. To close the window, click the OK button.

View the recipient’s expected turnaround time for a package

IMPORTANT:  

Simplifile uses information from Known Packages table and other algorithms to determine the value in the Expected Turnaround field in the top section of the page.

The information displayed in the Known Packages table only includes packages submitted to the recipient through Simplifile. Simplifile does not have access to information for packages submitted to a recipient by other methods.

  1. Open the Recipient Information page.
  2. View the information in the Known Packages table at the bottom of the page.

View the recipient’s information

  1. Open the Recipient Information page.
  2. View the information in the top section. The section:
  3. View the information in the Known Package table. See View the recipient’s Known Packages.

View the recipient’s Known Packages

IMPORTANT:  

The information displayed in the Known Packages table only includes packages submitted to the recipient through Simplifile. Simplifile does not have access to information for packages submitted to a recipient by other methods.

Simplifile uses information from Known Packages table and other algorithms to determine the value in the Expected Turnaround field in the top section of the page.

  1. Open the Recipient Information page.
  2. View the information in the Known Packages table at the bottom of the page.