Appraisal Service
Authorized Encompass users can use the Appraisal Service to send appraisal orders directly to appraisers from Encompass.
Using the Appraisal Service tool in Encompass Settings, you can set up a merchant account and enable users to charge the borrower's credit card for appraisal ordering fees before sending the order to the appraiser.
To enable users to charge the borrower for an appraisal order, you must first complete these steps (in order):
- Set up a merchant account with a provider (such as BluePay).
- Indicate that you want to use a merchant account to pay for appraisal orders.
- Authorize users to charge the borrower for the appraisal order.
Merchant Account Setup
Set up a merchant account to manage credit card and/or debit card transactions for appraisal orders. Click the link below or contact your merchant account provider to learn about account requirements or setup prerequisites.
How do I set up a merchant account?
To Indicate You Want to Use a Merchant Account to Pay for Appraisal Orders:
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On the menu bar, click Encompass, and then click Settings.
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On the left panel, click Additional Services, and then click Appraisal Service.
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On the Merchant Account Setup tab, select a provider from the Merchant Account dropdown list.
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Click the Account Settings button to verify your Account ID and Secret Key, access your account and manage payment information to use for your appraisal orders.
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When finished, click OK.
Authorize Users to Charge the Borrower for an Appraisal Order
Once you have set up your merchant account with a provider and indicated that you want to use a merchant account to pay for appraisal orders, you must authorize selected users to charge the borrower for an appraisal order. Users who are not authorized here will not see the Borrower Paid by option when ordering appraisals.
To Authorize Users to Charge the Borrower for an Appraisal Order:
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On the menu bar, click Encompass, and then click Settings.
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On the left panel, click Additional Services, and then click Appraisal Service.
- On the Merchant Account Setup tab, in the Enabled Users section, select the checkbox for each user that will be enabled to facilitate borrower payments for appraisals.
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Click the Save icon to save your changes.
See Also: