Fixed Issues for Version 20.2 (Banker Edition)

This section describes the issues that have been fixed in this release.

Why we fixed these issues: These issues were fixed to improve usability and to help ensure Encompass is operating as expected. The issues that are chosen to be fixed are based on the severity of their impact to clients and client feedback.

Encompass Forms and Tools

(Added on 10/2/2020)

An issue was resolved that caused an incorrect value to be populated to the HMDA Loan Amount (field ID HMDA.X31) under the scenarios described below, which did not align with the regulatory requirements in 12 C.F.R. § 1003.4(a)(7).

Scenario 1

When the 1. Open-end line of credit option was selected from the Open-End Line of Credit (field ID HMDA.X57) dropdown list and one of the following options was selected for the Action Taken (field ID 1393):

  • 3. Application denied

  • 4. Application denied by applicant

  • 5. File closed for incompleteness

  • 7. Preapproval request denied

Under the scenarios described above, the HMDA Loan Amount (field HMDA.X31) was being populated from the Loan Amount (field ID 2). This issue has been resolved and the HMDA Loan Amount is now being populated with the Initial Application Amount (field ID NMLS.X11) from the pop-up window that displays when you click the NMLS button on Property Information section on the HMDA Information input form.

Scenario 2

Additionally, when the Action Taken is Active Loan, the HMDA Loan Amount is now populated with the Loan Amount (field ID 2).

Migration

When updating to Encompass 20.2 the following logic is used for existing loans:

  • The HMDA Loan Amount is updated when the loan is opened.

  • The HMDA Batch Update tool calculation for the HMDA Loan Amount has been updated.

CBIZ-33027

(Added on 10/2/2020)

When the selection is changed to No for the borrower or co-borrower Will you occupy the property as your primary residence? dropdown lists (field ID 418 and 1343) on the 1003 URLA Page 4, the three associated fields below each of the dropdown lists are now clearing as expected. Previously the fields were retaining existing data, even after the selection was changed to No.

CBIZ-33174

(Added on 10/2/2020)

An issue was resolved that caused the Calendar icon to be disabled for the following fields when the Secondary Registration checkbox (field ID 3941) was selected.

  • Action Date (field ID 749) – The is also the loan status change date that displays at the top of the Borrower Summary forms.

  • Est Closing Date (field ID 763)

  • Property Valuation Effective Date (field ID ULDD.X30)

This issue has been resolved and the Calendar icon is now working as expected for the date fields listed above.

CBIZ-33513

(Added on 10/2/2020)

On the ULDD/PDD input form, the checkbox for the Warehouse Lender Indicator (field ID ULDD.X193) is now located directly below the Warehouse Lender ID (field ID ULDD.X191) in the Transaction Details sections on the Fannie Mae and Freddie Mac tabs. Previously the Warehouse Lender Indicator label was placed correctly on the form, but the checkbox displayed on the Contract # line.

CBIZ-33591

(Added on 10/2/2020)

When a VOL record is created and the Include Payoffs in Adjustments and Credits (Purchase Only) checkbox (field LE2.X101) is selected in the Calculating Cash to Close section on the Loan Estimate Page 2, any additional VOL records created with the Will be paid off checkbox selected will update the Adjustments and Other Credits amount (field ID LE2.X4) in the Calculating Cash to Close section on the Loan Estimate Page 2. Adjustments to Will be paid off amounts in a VOL will also update the Loan Estimate Page 2.

CBIZ-33739

Electronic Document Management

An issue was resolved that caused a blank screen to display when borrowers used mobile browsers to view eSigning packages for Encompass Consumer Connect loans. This issue was caused by an iFrame incompatibility with mobile browsers. Borrowers would see a DocuSign screen with a Loan Documents heading, but no documents would display below the heading. Now borrowers using a mobile browser will see a message instructing them to click the Continue button at the bottom of the screen to view the documents. The screen then loads the documents after the borrower clicks the button.

DOCP-7958

Construction Loans

(Added on 9/25/2020)

When the Construction Period Included in the Loan Terms checkbox (field ID CONST.X1) is selected for a construction-to-permanent loan for a second home or investment home, the Negative Cashflow amount (field ID 462) is now amortized over the length of the loan term (field ID 4) minus the construction phase (field ID 1176). Previously Encompass was amortizing this value over the span of the loan term without subtracting the construction period.

CBIZ-30385

Business Rules

(Added on10/2/2020)

When the Loan Folder Business Rule does not allow new loans to be created in specified loan folder, the Piggyback Loans tool can no longer be used to create a piggyback loan in the specified folders. Previously, user could create loans in an excluded folder via the Piggyback Sync Tool.

CBIZ-33556

Miscellaneous Issues

(Added on 9/25/2020)

An issue was resolved that caused the following error to display when submitting a loan to UCD for FNMA or FHLMC:

Unable to create the UCD loan data (Final). Your loan may not have the required Final disclosure data. In addition to a final disclosure, a value in UCD.X1, UCD.X3, or UCD.X5 is also required.

This error displayed when a refinance loan was created by duplicating the original loan file for the property if the original loan file had been previously submitted to UCD with a standard Closing Disclosure. If the refinance loan file was created without applying a loan template, hidden UCD fields would be populated with values from the original loan, which caused a conflict when the refinance loan was submitted to UCD.

This issue has been resolved and values in the relevant UCD fields are now removed when creating a duplicate loan file.

Workaround Information:

The following workaround was provided for this production issue and is no longer required for Encompass 20.2 and later.

  • Create field trigger business rule to clear the unwanted fields.

CBIZ-21314

(Added on 9/25/2020)

An issue was resolved that caused the fields for Financeable Mortgage Payments Reserves (field ID MAX23K.X17) and Final Vesting to Read (field ID 1867) to be read-only when added to a custom form, even though the fields are editable text entry fields on the standard input forms where they display (FHA Management and Borrower Information – Vesting input forms). This issue has been resolved and the fields are now editable when added to custom input forms.

Workaround Information:

The following workaround was provided for this production issue and is no longer required for Encompass 20.2 and later.

  • Enter data on the fields on the standard input forms.

CBIZ-26603

(Added on 9/25/2020)

An issue was resolved that cause borrower and co-borrower names (field IDs 4000, 4001, 4002, and 4003) with special characters (for example, a vowel with an accent mark) to display a question mark instead of the special character when a loan is imported into Encompass or when the name is pasted into Encompass and the loan is then saved. This issue has been resolved and special characters can now be populated to the name fields.

CBIZ-31999

(Added on 9/25/2020)

An issue occurred where relocks submitted using the Relock API were erroneously counted toward the Best Efforts (BE) daily limit, and if the limit was exceeded, an error message was displayed. This issue has been resolved and relocks are no longer counted toward the BE daily lock limit.

SEC-18540

(Added on 10/2/2020)

An issue was resolved that affected the import of some 3.4 MISMO loans with multiple borrower pairs. In some cases, the import would result in the borrowers and co-borrowers being switched between pairs. For example, a loan imported with Borrower Pair 1 (John Smith and Mary Smith) and Borrower Pair 2 (Robert Jones and Amy Jones) could import as Borrower Pair 1 (John Smith and Amy Jones) and Borrower Pair 2 (Robert Jones and Mary Smith). This issue has been resolved and the borrower pairs are now importing correctly.

CBIZ-33717

Fixed Issues for Version 20.2.0.1 Server Patch 1 (Banker Edition)

(Added on 11/5/2020)

This update contains updates to users' Encompass client machines (20.2.0.1) and a Server Patch (server patch 1) that is applied to the Encompass Server. The fixed issues listed below are included in this update and were released on November 7, 2020.

This client-side update (20.2.0.1) can be controlled manually via the Encompass Version Manager tool. If the tool has been configured to always apply new releases to users’ computers automatically, users will receive this update upon their initial log in of Encompass following the release.

Please note that the Server Patch (server patch 1) included with this release will be applied to the Encompass Server automatically and cannot be controlled manually via the Encompass Version Manager tool.

In Encompass, go to Help > About Encompass in the menu bar to view your Encompass version. When you apply the client-side update, your new version number will be 20.2.0.1 Server Patch 1.

The Encompass SDK (Encompass Software Development Kit) has been repackaged with this 20.2.0.1 Server Patch 1 release. Although it is not required, it is recommended that you upgrade to this latest SDK delivered with this update to ensure the same functionality that is in this latest version of Encompass is also available in your SDK. If your SDK application utilizes the Encompass SmartClient, you can automate this process so the SDK is upgraded automatically every time you apply an Encompass release. If your SDK application is installed on a computer at your location, you must manually upgrade the SDK for every release. For instructions for automating the upgrade process or manually upgrading the SDK, refer to the Upgrading the Encompass SDK page or view the SDK Programmer’s Guide.

Visit the Encompass SDK Install Files page to access the SDK install files for this release.

Again, upgrading to this latest SDK package is recommended, but not required, for this 20.2.0.1 Server Patch 1 update.

Updates to the Encompass Server (i.e., Server Patch 1)

Below is the update in the Server Patch that is applied to the Encompass Server. The Server Patch contains the relevant Encompass code that applies to the following fixed issues. The Server Patch included with this release will be applied to the Encompass Server automatically and cannot be controlled manually via the Encompass Version Manager tool.

Fixed Issues

The Default to URLA 2020 mandate date in Encompass Admin Tools has been updated to 03/01/2021 (from 11/01/2020) in this release. This date determines when the URLA 2020 input forms will be used for all new loans. On or after the date indicated here, the URLA Form Version > URLA 2020 option in new loan files will be automatically selected so that the new URLA 2020 input forms are used for the loan. Prior to this date, the URLA 2009 forms will be used. Authorized users can change this date in the Encompass Admin Tools > Settings Manager > Policies as needed.

In previous versions of Encompass, this Default to URLA 2020 date was set to 11/01/2020 by default. If you had changed that date to any other date besides 11/01/2020 and were using that date for this setting prior to upgrading to this Encompass 20.2.0.1 Server Patch 1 release, that date will be retained and used as your Default to URLA 2020 date. The new default date of 03/01/2021 will not be set in your instance.

NICE-33422

The following issues with the Encompass Input Form Builder introduced in the 20.2 release have been resolved:

  • When attempting to publish an update to an existing custom form that already exists in their Encompass environment, users received an error message and they cannot proceed with the publish: Unknown login error: Login - AccessToken is Null or Empty in TokenOnlyFlow.

  • An “Import failed” exception error is returned for users attempting to import a custom form package (.empkg) through the Import Form Builder’s Package Import Wizard tool.

NICE-33472, NICE-33461

Updates to Encompass Client Machines

The Encompass 20.2.0.1 Server Patch 1 update includes the following items, which are client-side updates that are applied to users' Encompass client machines. This client update can be controlled manually via the Encompass Version Manager tool. If the tool has been configured to always apply new releases to users’ computers automatically, users will receive this update upon their initial log in of Encompass following the release.

Fixed Issues

An issue was resolved that caused performance issues when importing and saving FNMA 3.2 loan files from the Encompass Pipeline or via the Encompass SDK. This issue especially affected customers who were using custom calculations or business rules to trigger multiple calculations. This issue, which was introduced with the initial Encompass 20.2 release, has been resolved, and performance times are now operating as expected when importing and saving FNMA 3.2 loan files.

CBIZ-35607

In the initial release of Encompass 20.2, the Tasks panel on the Milestone Worksheet (provided when reviewing milestones in the Loan Log) displayed the Review and complete Workflow Tasks in Encompass Web option as shown here. This option was displayed in error and it has been removed. This option will be provided in a future Encompass release.

NICE-33584

The Encompass 20.2 SDK package included the 19.3.0.0 version of the Elli.ElliEnum.dll instead of the updated assembly for 20.2. This resulted in subcomponents failing and returning the following error message:

Could not load type 'Elli.ElliEnum.MilestoneTaskType' from assembly 'Elli.ElliEnum, Version=1.0.0.0, Culture=neutral, PublicKeyToken=d11ef57bba4acf91'.

The Elli.ElliEnum.dll has been updated and the correct version is now included in the new Encompass 20.2 SDK package that is provided with this 20.2.0.1 Server Patch 1 release.

NICE-33430

 

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