TPO Information

After a loan is submitted by a TPO company from your TPO Connect website, the TPO Information tool is automatically populated with loan data, based on the channel through which the loan was submitted. Authorized users can update the information in the TPO Information tool. They can also click the View Details button to access the External Company Setup settings for the TPO company. Access to this button can be controlled by persona.

If you receive a loan from a TPO from a source other than your TPO Connect site, you can still populate the TPO Information tool by manually selecting options provided on the tool.

To View and Update the TPO Information Tool:

  1. On the Tools tab, click TPO Information.
    • The TPO Information tool displays the TPO loan file information automatically populated in the relevant fields.

      • When a loan is received from the Correspondent origination channel, the TPO’s information is populated to the Lender section of the tool. For loans received from the Wholesale origination channel, the TPO’s information is populated to the Broker section.

    • The license information populated to the tool is based on the state license configured by the TPO Administrator on the License tab in the Company Details window in the TPO company’s External Company Setup settings. The first applicable state license that is listed on the License tab with its Select checkbox selected is used to populate the TPO Information tool.

    • When running a compliance review, the Encompass Compliance Service (ECS) uses this license on the TPO Information tool to determine which license-related reviews to run.

  2. Use the Auto Publish Conditions dropdown list at the top of the form to configure the automated publishing of enhanced conditions for a loan submitted via a TPO Connect website.

  3. To update the information in the TPO Information tool's editable fields, click inside the field to update, and enter the new information. Not all fields are editable.

  4. To update the TPO company name and its associated details, click the Lookup (magnifying glass) icon located next to the Name field in the Company Information section. (To update the branch information, click the Lookup (magnifying glass) icon located next to the Name field in the Branch Information section.)

    • In the Third Party Originator Selector window, select the TPO company or branch, and then click Select.

    • If you know the name, address, phone number, organization ID, and/or TPO ID of the TPO company or branch you want to add, you can search for the company or branch using the filters in the Third Party Originator Selector window. Enter the first few characters of the name, address, phone number, Org ID, and/or TPO ID, and then press Enter.

    • Click the TPO company or branch in the search results, and then click Select.

  5. Click the Lookup icon (magnifying glass) next to the DBA Name field to change the DBA name for the TPO company.

    • In the Third Party Originator DBA Name Selector window, click to select the DBA name, and then click Select.

  6. In the Website panel, enter details of the TPO Portal from which the loan was submitted.

  • To enable an Encompass TPO Connect user to view their bid tape loans in their Encompass TPO Connect pipeline, the bid tape loan’s Site ID (field ID TPO.X1) field must be populated with the value from the TPO ID (field ID TPO.X15) field.

  • If a TPO ID (field ID TPO.X15) is found, that value will populate the Site ID (field ID TPO.X1) field for each loan in the bid tape.

  • If no TPO ID is found, an error message “TPO Site ID not present, loans will not be part of a TPO Connect Pipeline.” will be added to the error log and the error type set to “Invalid”.

  1. In the TPO Loan Status panel, use the Loan Estimate Issued By dropdown list as needed to indicate whether a TPO broker is issuing the Loan Estimate or the lender is issuing the Loan Estimate on the broker's behalf.
  2. In the Originator Contact Information panel, select the loan officer and loan processor submitting the loan from the Name dropdown lists.

    • The selected loan officer/processor are now authorized to submit loans from the TPO Connect site selected in the Website panel.

    • The information in the other fields in this panel updates automatically based on the loan officer/processor selection.

    • In the Correspondent File Contact section, all fields in the section are automatically calculated/populated with correspondent file contact information and cannot be edited.

  3. Click the Save icon.

To View External Company Settings for the TPO Company:

  1. Click the View Details button.

  2. In the Company Details window, review and update the information as needed.

See Also

Company Details