Encompass Consumer Connect 21.4 Release Notes

These are the release notes for the Encompass Consumer Connect 21.4 Major Release. They include a high-level overview of features and enhancements and fixed issues, followed by more detailed information and instructions where appropriate. Refer to the online help and the Guides & Documents page for additional information and related documents.

Additional Resources:

View the PDF version

What's in This Release

Highlights of this release include the following:

Borrower Lookup

Enhancement Made to Borrower Lookup Permissions (NGCC-57450) – A new option has been added to Borrower Lookup permission settings. This new option allows lender administrators to control whether loan officers can see all borrowers or only borrowers associated with their loans.

Website Builder

New Configuration Option for Logos Available on the Design Page (NGCC-59310) - A new configuration option has been added to the Company Site > Design page that gives lenders the ability to indicate whether the company logo on the site should be linked to a URL.

Borrower Widgets

New Attribute Added to the Code Snippet (NGCC-59179) A new attribute has been added to the code snippet for borrower widgets. The new externalLoginWindow attribute for the data-config parameter gives lenders the ability to use an external login window to support users using Safari browser.

Action required: To take advantage of this new attribute after 21.4 is released in December 2021, lender administrators with pre-existing borrower widgets must replace the code snippet on all applicable website pages.

Loan Application Workflow Settings

State Disclosures Moved to Disclosure Settings (NGCC-43937) - State Disclosure configuration options have been moved to Disclosure Settings.

Loan Template Rules

New Tooltip Added to Loan Template Rules Page (NGCC-54556) - A new tooltip has been added to the Loan Template Rules page that provides general information and instructional text.

Loan Application

State Disclosures Section Added to the Loan Application (NGCC-55678) - The State Disclosures section has been moved to the Disclosures page in the loan application.
Disclosures Added to the Navigation Menu (NGCC-54397) - The navigation menu in the loan application has been updated to include a link to the Disclosures page.
Changes Made to Present Monthly Housing Expenses (NGCC-58801) - The following three fields have been removed from the Present Monthly Housing Expenses area of the loan application: First Mortgage (P&I), Second Mortgage (P&I), Real Estate taxes.
Mapping Updates for HELOC Loans in Encompass (NGCC-58969) - The mapping of HELOC Loan Type has been changed from Subordinate to SecondLien in Encompass.

Next Section: Feature Enhancements