Compliance Review

The Encompass Compliance Service (ECS) , available for the Encompass desktop and web interface, enables you to perform a loan check (i.e., order a compliance report) at any point during the loan process. During a loan check, loans are reviewed for compliance issues based on Truth in Lending (TIL), Home Ownership and Equity Protection Act (HOEPA), State and Local High Cost, State Consumer Credit, TILA-RESPA Integrated Disclosure (TRID) rules, and other industry regulations and mandates. Once the check is complete, a compliance report is generated indicating the loan's compliance issues and exceptions, as well as data within the loan that successfully passed the review.

Chose an option below to learn more about the Compliance Review in each interface of Encompass.

General Guidelines

Using the Encompass Compliance Service, you can:

  • View a compliance report, complete with a list of returned messages.
  • View a list of fees processed during your last compliance report.
  • Manually run a preview compliance report.
  • Manually order a compliance report.

Compliance Review Status Results

The overall review status is located toward the top of the report, under the Review Status heading. In addition, there are six possible status results that can be returned for each review within a report. These results are displayed above the Request Summary information section. The possible results are listed in order of severity in the report.

For more information about these status results and additional details about the standard baseline review results, refer to the Understanding ECS Review Results document.

Viewing a List of Compliance Issues

To view a list of all errors, failures, alerts, warnings, passes and info’s returned in a report, click the View Error List button. The list includes the specific review that returned the issue, as well as a message explaining why the issue was returned.

“There is no geocode data for the property address. Please verify the address is correct.”

If the issue was caused by data entered into a specific field in Encompass, the field ID is included in the list. Click this item in the list, and then click Go To Field to jump directly to the field in Encompass.

The window listing the compliance issues remains open until you click Close, even when you jump to a field in Encompass. To order a new compliance report from this window, click Order Review. The report is displayed on the Compliance Review screen.

View a List of Loan’s Fees

To view a list of all the fees processed during the loan check, click the Fee Details button. Fees that are not mapped correctly or have other issues are highlighted in red.

These issues should be corrected to ensure the most accurate compliance report results. Click a fee in the list, and then click Go To Fee to jump directly to the field in Encompass.

The Compliance Review Fee Details window that lists the fees remains open until you click Close, even when you jump to a field in Encompass.

Compliance Review Log Alert

In order for a loan to pass a loan check, every review that was included in the report must return a status of Pass. When a loan does not pass a loan check, a “Compliance Review - Did Not Pass” alert is added to the Alerts & Messages tab in the Log.

To clear this alert, you can:

  • Correct all the issues listed in the report, and then order a new compliance report.

    When the loan passes the loan check, the alert will be removed.

    OR

  • Click the Clear Alert button (if enabled by the administrator).

    Even though the alert is removed, the loan's compliance issues will remain until they are corrected.