Getting Help with the Web Version of Encompass

Many resources are available to help you learn and use the web version of Encompass.

The the Web Version of Encompass Help Menu

The Help menu at the top of your web version of Encompass screen contains options that take you directly to the information you need. Select the question mark at the top of the screen to view each option. Each option is described below.

Online Help

The online help system provides comprehensive information, including detailed descriptions of features and tools, step-by-step instructions, and videos. You can also open the online help by pressing the F1 key.

Guided Help

From the Guided Help menu, select the process you are interested in. Then follow the steps that are displayed in the web version of Encompass which will guide you from the beginning to the end of the process.

Tutorials

The Tutorials menu contains a selection of video tutorials that teach you to use Encompass features such as the Pipeline, eFolder, and Dashboard.

Additional Resources

In addition the options in the Help menu, here are additional resources available for the web version of Encompass:

Technical Support Options

Visit the Resource Center to search the knowledge base, submit a Technical Support case, and more.

Release Notes

The Release Notes include an overview of new Encompass features and step-by-step instructions for using them.