Rejection Reasons page (Administrator Role)

Overview

This topic provides information on how to use the Rejection Reasons page.

IMPORTANT: Your user account must have the eRecording Administrator role to see the navigation menu Organization > Rejection Reasons item.

Administrators can use the Rejection Reasons page in Simplifile to set up the reasons a reviewer can use.

When a reviewer rejects a document, that reviewer chooses the reasons. When the submitter gets the rejected document, the rejection reasons indicate what issues need to be addressed before the document is resubmitted for eRecording.

Rejection Reasons page screenshot

Letter Description
A Select and hold, then drag a rejection reason to change its order in the list. The number automatically changes to indicate the new position of the reason.
B Select the garbage can icon for a rejection reason to remove that reason from the list.
C Select here when you finish to save your rejection reason changes.
D Select here to add a new rejection reason. This opens a new numbered field where you can add the reason you want to use.

I want to ...

Open the Rejection Reason page

  1. In the navigation menu, select the Organization item. The Contact Info page opens in the right pane and the navigation menu changes.
  2. From the navigation menu, select the Rejection Reasons item. The Rejection Reasons page opens.

Edit an existing rejection reason

  1. Open the Rejection Reason page.
  2. In the dropdown list near the top left corner, choose the recording county.
  3. Select in the Rejection Reason field and make any desired changes.
  4. When finished , select the Save Changes button.

Add a rejection reason

IMPORTANT: Be as clear as possible when you set up rejection reasons. This can help submitters fix all problems with a document or package before they resubmit that package. This can streamline the recording process by reducing the number of times a package must be sent between county and submitter before it gets recorded.

  1. Open the Rejection Reason page.
  2. In the dropdown list near the top left corner, choose the recording county.
  3. Scroll to the bottom of the page.
  4. Select theAdd New Add New button button. A new field displays.
  5. Enter the reason in the new field.
  6. When finished , select the Save Changes button.

Re‑order the rejection reasons

  1. Open the Rejection Reason page.
  2. In the dropdown list near the top left corner, choose the recording county.
  3. Select and hold, then drag the reason to its new location.
  4. When finished , select the Save Changes button.

Remove a rejection reason

  1. Open the Rejection Reason page.
  2. In the dropdown list near the top left corner, choose the recording county.
  3. Select the trash can Trash Can (delete) button icon for the reason.
  4. When finished , select the Save Changes button.