Simplifile release notes for 2019.07.22

for Collaboration and Post Closing settlement agent users

These features released Monday, July 22, 2019.

Collaboration and Post Closing

New feature summary

Who is affected? What is it? Why did it happen?
Collaboration users We have stopped sending updates on LendingQB custom fields for lender actions  to improve user experience.
Collaboration users We have incorporated an in‑application survey on usability  to provide feedback.
Collaboration users We have updated email notification links to navigate to the appropriate page to improve usability.
Collaboration users We have expanded the Messages window to roll the cursor instead of pushing text out of view to improve usability.

We have stopped sending updates on LendingQB custom fields for lender actions 

To improve user experience, we have stopped sending updates on LendingQB custom fields for lender actions.

The LendingQB integration pushes updates to a lender specified custom field, when configured in Simplifile. It does this when settlement takes an action on docs, fees, adds message, or changes loan info. The purpose is the same as our email notifications, so they can drive work through LendingQB reports and workflow. The problem part is that we are also pushing back an update to this field when the lender does a sync. Because the lender is initiating this action, they don't need the update, the same as we don't send an email notification to the lender for lender changes. Updates are still available with settlement actions.

We have incorporated an in‑application survey on usability 

To provide feedback, we have incorporated an in‑application survey on usability. This is a short survey that will choose users randomly (no more than 20 users will be selected per day) after they have either uploaded a document or added a fee. After a user has filled out a survey, they will not be presented with the survey again. This feedback will be reviewed regularly.

Disclosures page with callout screenshot

 

Documents page with feedback banner screenshot

We have updated email notification links to navigate to the appropriate page

To improve usability, we have updated email notification links to navigate to the appropriate page. The following lists the updated navigation within email notifications:

  • Loan info changes ‑ navigate to Loan Information page
  • Document changes ‑ navigate to Documents page
  • Disclosure changes ‑ navigate to Disclosures page
  • Messages ‑ navigate to Messages page
  • Contact changes ‑ navigate to Contacts page
  • Summary of changes ‑ navigate to Loan Information page

We have expanded the Messages window to roll the cursor instead of pushing text out of view

To improve usability, we have expanded the Messages page to roll the cursor instead of pushing text out of view. When a long message is written, the full text will be in view and as the text lengthens, a scroll bar will be available. 

Messages page screenshot

Platform Services

IMPORTANT: Platform Services include Simplifile features that may be used by multiple Simplifile components and user types.

New feature summary

Who is affected? What is it? Why did it happen?
Collaboration users No new features.