Unlock Loan File

Use the Unlock Loan File feature to unlock a read-only file. A file may also become locked if the connection to the server is lost while the loan file is open.

To unlock a file, you must have Full Right access to that file.

To Unlock a Loan File:

  1. On the menu bar, click Encompass, and then click Settings.

  2. On the left panel, click System Administration, and then click Unlock Loan File.

  3. From the Loan Folder list, select the folder that contains the file or files to unlock.

  4. Click one or more files.

  5. Click Unlock.