Borrower Custom Fields

Use the Borrower Custom Fields tool to create up to 100 custom fields for your borrower contacts. There are 17 field types, two of which are dropdown lists of predefined selections that you create.

ClosedCreate Borrower Custom Fields

  1. On the menu bar, click Encompass, and then click Settings.

  2. In the left panel, click Contact Setup, and then click Borrower Custom Fields.

  3. Click one of the five tabs (Page 1, 2, 3, 4, or 5) on which to add the custom field.

  4. In the Custom Tab Name field type a name for the tab. The name will display on the Borrow Contacts tool.

  5. In the first field (Custom Field 1), type a Field Description, and then select a Field Type. (Field Types are optional.)

  6. If you selected the field types DROPDOWN or DROPDOWN - Editable, complete the steps below to add options to the list. The DROPDOWN - Editable type allows users to select from a list or type a value.

    1. Click the Edit icon to the right of the Field Type field.
    2. On the Custom Field Options window, click New.
    3. Type the name of the option and click OK.
    4. Add additional options as required. Use the Edit and Delete buttons to change or delete entries.
    5. When finished creating the list, click OK.
  7. Add additional custom borrower fields as required.
  8. When finished, click the Save icon.

ClosedEdit Borrower Custom Fields

  1. Change the Field Description or Field Type of an existing field.

  2. Click the Save icon.

ClosedDelete Borrower Custom Fields

  1. Clear the text from the Field Description.

  2. Change the Field Type selection to blank.

  3. Click the Save icon.

ClosedDescriptions of Field Types 

Mapping Custom Fields to Loan Fields

You can map custom fields to loan fields so that contact information is automatically copied to a loan. For example, you can create a custom field for your contact's monthly income and map it to an existing loan field. The information is automatically copied to the loan fields when a new loan is created using the Originate Loan, Order Credit, or Product and Pricing buttons in the Contact Details section on the Borrower Contacts tab.

You can also configure mapped loan fields to write content back to the custom fields when borrower contact information is updated in the loan. These updates occur when a user clicks the Synchronize icon on the Borrower Summary or when a user updates contact information at the completion of a milestone.

If the contact's record is open on the Contacts tab when you synchronize or update the borrower information, you must close and reopen the contact record to view the changes.

ClosedMap Custom Fields to Loan Fields

  1. In the Loan Field ID field, enter the ID for the loan field that will be mapped to the custom field. The Loan Field Description populates automatically.

    To find a loan field ID, open the loan and move your mouse over the field. The field ID displays.

  2. To map loan field changes back to the custom field, select the Both Ways option.

  3. Click the Save icon.

    After you finish, you can view the IDs, descriptions, types, and mapping relationships for the configured fields by clicking the Find icon to the right of the Loan Field ID field.