All User Information

Use the All User Information tool to view users, find a user in the organization hierarchy, and send emails to selected users. This tool is only available when you are logged in as an admin user.

ClosedView User IDs

  1. On the menu bar, click Encompass, and then click Settings.

  2. On the left panel, click System Administration, and then click All User Information.

    • A list of all user IDs is displayed, whether or not they are logged in.

  3. Click the Refresh icon to update the information.

ClosedView Users Assigned a Specific Persona

  1. Select a persona (or All Users) from the Select list.

ClosedEdit a User Profile

  1. Select a user.

  2. Click the Edit icon.

  3. On the User Details window, edit the user's profile as required, and then click Save.

ClosedFind a User in the Organization Hierarchy

  1. Select a user.

  2. Click the Find in Hierarchy button.

The Organization/User Setup window opens with the hierarchy expanded to show the user's location in the organization.

ClosedSend an Email Message to Users

To send an email message, the selected user's profile must contain an email address.

  1. Select the users to whom you want to send an email message, and then click Email.

    • Your email application opens with the selected users added.

  2. Type the required content and send the email.

ClosedGenerate an All Users Report

  • Click the Export icon to export the All User Information data to a Microsoft Excel spreadsheet.