Fixed Issues for Version 22.2.0.1Server Patch 3 (Broker Edition)
This section describes the issues that have been fixed in this release.
Why we fixed this issue: This issue was fixed to improve usability and to help ensure Encompass is operating as expected. This issue was chosen to be fixed based on the severity of its impact to clients and client feedback.
Update to the Encompass Server (i.e., Server Patch 3)
The Encompass 22.2 Critical Patch 3 contains a Server Patch (server patch 3) that is applied to the Encompass Server. The Server Patch included with this release will be applied to the Encompass Server automatically and cannot be controlled manually via the Encompass Version Manager tool.
System Performance Issue Resolved for Customers Experiencing Memory Spikes
An issue has been resolved that caused slower system performance for certain customers after upgrading to the Encompass 22.2 Major Release. This issue occurred when Encompass sessions were not closing gracefully in some scenarios, for example, when using automation bots, experiencing network glitches, killing tasks, or allowing a laptop to go to sleep with Encompass open. These scenarios resulted in increased memory usage and slower system performance. This issue has been resolved. Memory is being released appropriately and system performance has been restored to previous levels.
NICE-41342
|
Previous Section: Introduction |