Encompass 25.4 Release Notes - Broker Edition

Encompass 25.4 Major Release
(Version 25.4.0.0/25.4.0.1 Server Patch 1)

These are the release notes for the Encompass 25.4 Major Release. They include a high-level overview of feature and form enhancements and fixed issues, followed by more detailed information and instructions where appropriate.

These release notes also provide information about the 25.4.0.1 Server Patch 1 release that was made available on November 8, 2025 to address issues discovered during testing.

Refer to the online help and the Guides & Documents page for additional information and related documents.

This Encompass 25.4 Major Release will be applied to your users' computers automatically and cannot be controlled manually via the Encompass Version Manager tool. Users will receive the update upon their initial log in of Encompass following the release.

Please refer to the Major Release announcement you received from ICE Mortgage Technology for the planned release date. You can review these announcements on your My Messages page in the Resource Center. ( Click here for more information.)

Additional Resources:

  View the PDF version

Release Highlights

Highlights of this release include the following:

  • Update to the HELOC Management Historical Payment Schedule when Teaser Rates are Included - For users creating a HELOC Historical Payment Schedule that includes a teaser rate, Encompass has been updated to enable users to generate a historical table which reflects the percentage of the discount being offered instead of using the actual Teaser Rate (1482).
  • New Rep & Warrant Fields for Employment - Freddie Mac recently introduced a new loan level Rep & Warrant for Employment. Therefore, three new editable fields have been added to the Freddie Mac portion of the Rep and Warrant Tracker tool in Encompass.

  • New User Experience when Retrieving Documents in the eFolder - The Retrieve Documents workflow already available in the Encompass web interface is now used in the Encompass desktop interface. When users are in the eFolder and navigate to Documents > Retrieve Documents (or when they click the Retrieve or Retrieve Docs button in the eFolder), the new user experience used in the web interface is now used in the desktop interface.

  • eConsent Date Field No Longer Cleared when the Only Change Made to Borrower Names or Email Fields are for Upper or Lower Case Characters - Encompass has been updated to prevent the eConsent Date field (3983) on the Disclosure Tracking Tool's Compliance Timeline from being cleared when the only change made to the borrower or email fields is to use a different upper or lower case character for the value.

  • New Disclosure Tracking Setting to Enable Users to Print Selected Documents from Packages in Disclosures, Pre-Closing, Request/Send, and Closing Workflows in the Encompass Web Interface - Updates have been made in the Encompass web interface to give users the ability to print a document package from within Disclosures, Pre-Closing, Request/Send, and Closing workflows. In addition, the Encompass desktop interface has been updated to give those web interface users the option to create a Disclosure Tracking Tool entry when printing documents. A new settings option called Printing Web Document Delivery Method Default (in Encompass Settings > Loan Setup > Disclosure Tracking Settings) is now provided that gives administrators the ability to set the default delivery type to U.S. Mail or In Person when a disclosure document is printed in the Encompass web interface.

  • Postponed: Update to Address Issue with the Encompass Password Policy - The Force user to change password option and the password expiration policy in Encompass is not being honored in certain applications and users are permitted to log in with their expired Encompass password. The update to fix this issue was previously planned for the Encompass 25.4 release, but this fix is now postponed until a future release. When this fix is eventually released, it may result in many users being blocked from logging into their application until they change their password as soon as their company upgrades to the newly released version of Encompass in Production environments. To help reduce the number of users who will be required to change their password when this fix is released, administrators can notify intended users now to proactively change their password prior to the Encompass release.

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System Requirements & SDK Upgrade Requirement for Encompass

Have you reviewed the latest System Requirements and upgraded the SDK?

Before downloading or applying this new Encompass release, it is important to verify the latest system requirements for Encompass client machines. Please review the System Requirements for Encompass to ensure your environment meets the requirements needed to operate Encompass successfully.

Install Files and Downloads

Visit the Encompass SDK and Other Install Files page to access the latest download links to the SDK and common tools, including eFolder print drivers and the Encompass Document Converter.

 

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