Getting Help with the Encompass Docs Solution
Many resources are available to help you learn and use the Encompass Docs Solution.
The Encompass Help Menu
The Help menu at the top of your Encompass window contains options that take you directly to the information you need. Each option is described below.
Encompass Help
The online help system provides comprehensive information, including detailed descriptions of features and tools, step-by-step instructions, and video tutorials. You can also open the online help by pressing the F1 key.
Glossary
The glossary contains definitions of the terminology and features used in Encompass.
Guides & Documents
The Guides & Documents page contains the latest versions of Encompass Docs Solution documentation, including user guides.
Training Schedule
The Training website contains detailed information on the programs and options available to help you learn Encompass. You can watch video tutorials, sign up for online classes and learn about onsite and custom class offerings.
Technical Support Options
The Technical Support website contains a searchable database of how-to articles and problem solutions, as well as options for contacting our support team.
Release Notes
The Release Notes include an overview of new Encompass features and step-by-step instructions for using them.
Field-Level Help in Encompass
Field-based help automatically displays when you hover your mouse pointer over a field on an input form. The help contains the field ID followed by its description. To disable field-level help, but continue to display the field ID, clear the Enable field-level help check box on the My Profile screen on the Settings screen.