New Features in 21.1 Major Release
This section discusses the new features being introduced in this Insights release.
In previous versions of Insights, users were constrained to analyze and perform actions based on just the one state, MSA, or ZIP code they had selected from the map provided in their current view. Since many lenders operate on a regional basis where they look at multiple states or counties together, a new enhancement that enables users to set up and analyze regions is now available. With this new enhancement, the following updates are being introduced in this release:
- A new administrative setting where administrators set up and configure custom defined regions
- New ability to select custom regions from the “Where” filter
- New ability to select multiple regions using the new Add and Switch options in the “Where” Filter.
- New options in Peer Groups where a predefined “Custom Region” can now be selected
To Set Up and Define a Custom Region:
You must be an Administrator-level user to perform these steps (i.e., you have been assigned with the Administrator role in Insights).
- After logging into Insights, click the drop-down arrow next to your name in the top-right corner of the screen.
- Select Configure Regions.
- On the Configure Regions screen, click Add Regions.
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There are no regions preconfigured for you. As you add new regions, they will be displayed on this screen, where you can then manage them (edit, delete) as needed.
- Next, provide a name for the region, and then select the states to include in this region.
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Special characters are not permitted in the Region Name field.
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All 50 states are listed, plus the territories of Puerto Rico and the District of Columbia (Washington, DC).
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Filter the list by typing the name of a state in the Search field. The states/territories in the list will displayed or be hidden based on the characters you type.
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The selected states are moved to the top of the list.
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Click the selected check box again to remove the state from the region.
- When finished, click Save.
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The new region is added to the Configure Regions screen.
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Click the Edit (pencil) icon to make changes to the region.
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Click the Delete (trashcan) icon to delete the region.
To Apply a Region to a Map View:
Now that you have a region defined, you can apply the region to the map view you are analyzing.
- Click in the Where field in the left panel to display the list of available regions.
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You can also type a region name in the field to filter this list accordingly.
- Select the region to apply to the view.
The map view is then zoomed into the selected region and the data and statistics displayed are specific to the region.
In addition, you can use the Add / Switch options to choose another location (state, MSA, county, ZIP code) to view so you can review that location's performance.
- To add a state to the view, click a state that is not included in the region.
- Click the arrow next to the state name, and then click Add.
- After you click Add, the selected state is added to the view.
- Notice that the Where field location is updated to list the selected states individually, rather than the region that was selected originally.
- Repeat these steps to add additional states, counties, MSAs or ZIP codes to the view.
To switch the current view to different state, county, MSA, or ZIP code, you can use the Switch option.
- Click a state that is not included in the region or otherwise selected on this view.
- Click the arrow next to the state name, and then click Switch.
- After you click Switch, the view is updated to display only the selected state. The region and any other states or locations that were previously selected are no longer selected or displayed in the view.
Working with Peer Groups
The new region feature is also available when configuring peer groups to enable enhanced benchmarking.
To Add Regions to a Peer Group
- From your current map view, click the Edit Peer Groups link.
- Click the Add Peer Group button to create a new peer group or click the Edit (pencil) icon for an existing peer group.
- In the new Regions section, select Custom Region.
- From the Select Region drop-down list, select the region to add. Only one custom region can be added per peer group.
- When finished, click Save.
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Like creating bookmarks for your favorite websites in a web browser, administrators and users can now mark different views as "favorites" to help users navigate quickly and easily to their preselected views. All users have access to create bookmarks for their favorite views, while Administrators have the additional option to publish favorite views to the Organization Favorites list where all users in the organization can access them.
When you are using a view you want to save, click the Favorite (star) icon located near the top-right corner of the map (near the Metrics menu).
In the resulting Favorites panel, click the Add icon (the plus sign), and then type the name you want to use for the bookmark.
- Note that the view you are saving includes the data filters in the left panel. The inquiry path (which is the selected data points indicated above the map) will not be included in the saved "favorite" view.
- For Administrator users, you can select the Add to Organization Favorites option to add this bookmark to the Organization Favorites list that is accessible by all Insights users.
- When finished, click Save.
Once you save the bookmark, it is added to your bookmark list. Click the Favorite (star) icon located in the top-right menu to view your favorites list.
The My Favorites section lists all the individual bookmarks the user has saved, along with the filters that are used for the view. Use the options menu provided for each view to rename the bookmark or delete it. Administrators also have the option here to add a bookmark in the My Favorites list to the Organization Favorites list.
Administrators can also use the menu options provided for each bookmark in the Organization Favorites section to rename or delete the bookmark.
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The new Performance at a Glance dashboard option provides users with a visual display of organizational KPI’s, metrics, and data. The objective of the dashboard is to give users an at-a-glance visibility into business performance across various projects. The default time period is for the previous week (i.e., the last seven days).
At the top of the screen, click the Performance at a Glance link.
A single view snapshot of multiple key metrics with benchmarking is provided on the new Performance at a Glance dashboard.
Click the Details link for a metric to do a deep dive into the more granular details related to that metric.
Use the tabs at the top of the dashboard to view overall performance, loan characteristics, and borrower characteristic details.
To update the time period used for the dashboard from the last week to the last month, click the appropriate link in the top-right corner of the screen.
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Authorized users can now export a limited set of data from Insights into Excel spreadsheet. Data can be exported to a formatted Excel spreadsheet (XLSX) or a non-formatted, data-only CSV file. The reports can range from 1 - 12 months of data and can be specific to counties or states. The data in these reports, which is based on the user's current view, selected time period, and the filters they are using when they download the report, provides users with the ability to analyze this specific data and make data-driven business decisions.
If you select a range of time that is less than one month or greater than 12 months, the system prompts you with a message that explains the requested time period is not supported. An alternative range of time that is supported is suggested, which you can then elect to export or you can elect to cancel the export.
To Export a Report:
- In the menu bar on the top-right of the screen, click the Download icon.
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Note that this icon is available only to users assigned as Administrators or Executives in Insights.
- Select the type of report you want to export:
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Formatted Report - Data is organized in formatted rows and columns, along with separate pages for benchmark, map count, and map trend data.
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Data Only - Non-formatted report where data is presented on one page, but still separated into distinct categories.
Sample Formatted Report
Sample Formatted Report
Sample Data Only Report
- Once you select a report type, the Excel file is automatically downloaded to your computer. (Based on your browser settings, you may be prompted to save the file to your computer instead of it automatically downloading to your Downloads folder.)
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A new Configure Loan Folders setting is now provided to Administrators where they can select or exclude Loan Folders from the aggregation of loans used by Insights.
As the Administrator, click your User Profile icon, and then click Configure Loan Folders.
The loan folders that your Encompass instance uses are listed here. Select the loan folders that you want to exclude. Loan data from loans in the excluded folders will not be included in the statistics and data presented by Insights.
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