Feature Enhancements in Version 22.3 Service Pack

This section discusses the updates and enhancements to existing features, services, or settings that are provided in this release.

Homeownership Education and Housing Counseling

A new section has been added to the Personal Information section of the loan application to capture any homeownership education and housing counseling information the borrower may have received. Information provided by the borrower will be populated on the L5. Homeownership Education and Housing Counseling section of the 1003 URLA - Lender input form in Encompass when the loan application is submitted.

Enabling Homeownership Education and Housing Counseling Sections in a Loan Application

The new Homeownership Education and Housing Counseling sections are not displayed in the loan application by default. A lender administrator can enable them to show in the loan application using the Loan Application Workflow editor.

To Show Homeownership Education and/or Housing Counseling Questions

  1. In Encompass Consumer Connect Admin, click Loan App Workflow.

  2. If you have more than one site, select the site you want to edit from the drop-down list at the top of the page.

  3. Click the Edit icon () next to the workflow.

  4. When the Loan App Workflow editor opens, navigate to the Homeownership Education or Housing Counseling sections under Personal Information.

    To quickly navigate to the desired section, enter all or part of the section title (e.g. Homeownership or Education) in the search bar at the top of the Loan App Workflow editor.

  5. Optionally, enable the descriptive text to show in the loan application by switching the Show toggle next to the Description to Yes.

  6. Select the Show and Required (optional) check boxes next to each question that you want to display in the loan application.

  7. Follow the same steps to show the Co-Borrower Homeownership Education, Borrower Housing Counseling, and Co-Borrower Housing Counseling sections as desired.

  8. When you are finished, click Save.

    The loan application workflow will be updated immediately.

The Homeownership Education questions presented to borrowers and co-borrowers are described in the following tables.

Borrower:

Question Encompass Name / Field ID

Have you completed Homeownership Education within the last 12 months?

Possible values: Yes / No

If Yes is selected, the next 3 questions are displayed.

 Has the Borrower completed homeownership education (group or web-based classes) within 12 months? / URLA.X299
What format was it in?

Possible values:

  • Attended Workshop in Person

  • Completed Web-based Workshop

 What format was it in (Attended Workshop in Person, Completed Web-Based Workshop / URLA.X301
Agency Name If not a HUD-Approved agency, or unsure of HUD approval, provide name of the Housing Education Program / URLA.X305
Date of completion Date of Completion / URLA.X307

Co-Borrower:

Question/Field Encompass Field ID

Same as Borrower's Homeownership Education details?

Possible values: Yes / No

If No is selected, the next question is displayed.

Have you completed Homeownership Education within the last 12 months?

Possible values: Yes / No

If Yes is selected, the next 3 questions are displayed.

 Has the Borrower completed homeownership education (group or web-based classes) within 12 months? / URLA.X300
What format was it in?

Possible values:

  • Attended Workshop in Person

  • Completed Web-based Workshop

What format was it in (Attended Workshop in Person, Completed Web-Based Workshop / URLA.X302

Agency Name If not a HUD-Approved agency, or unsure of HUD approval, provide name of the Housing Education Program / URLA.X306
Date of completion

Date of Completion / URLA.X308

The Housing Counseling questions presented to borrowers and co-borrowers are described in the following tables.

Borrower:

Question/Field Encompass Field ID

Have you completed Housing Counseling within the last 12 months?

Possible values: Yes / No

If Yes is selected, the next 3 questions are displayed.

Has the Borrower completed Housing Counseling (customized counselor-to-client services) within 12 months? / URLA.X153

What format was it in?

Possible values:

  • Face-to-Face

  • Telephone

  • Internet

  • Hybrid

 What format was it in (Face to Face, Telephone, Internet, Hybrid / URLA.X154
Agency Name If not a HUD-Approved agency, or unsure of HUD approval, provide name of the Housing Counseling Agency / URLA.X232
Date of completion Date of Completion / URLA.X233

Co-Borrower:

Question/Field Encompass Field ID

Same as Borrower's Housing Counseling details?

Possible values: Yes / No

If No is selected, the next question is displayed.

 
Have you completed Homeownership Education within the last 12 months?

Possible values: Yes / No

If Yes is selected, the next 3 questions are displayed.

Has the Borrower completed Housing Counseling (customized counselor-to-client services) within 12 months? / URLA.X159
What format was it in?

Possible values:

  • Attended Workshop in Person

  • Completed Web-based Workshop

What format was it in (Face to Face, Telephone, Internet, Hybrid / URLA.X160
Agency Name If not a HUD-Approved agency, or unsure of HUD approval, provide name of the Housing Counseling Agency / URLA.X244
Date of completion

Date of Completion / URLA.X243

NGCC-69095