Feature Enhancements

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URLA 2020

A redesigned version of the Uniform Residential Loan Application (URLA), also known as the Fannie Mae Form 1003 or the Freddie Mac Form 65, is replacing the 2009 version of the URLA effective November 1, 2020. Lenders can begin using the new URLA on loans originated on or after September 1, 2020. The adoption of the new URLA should be carefully coordinated between any products that sync with Encompass CRM such as Encompass, Encompass Consumer Connect, and Velocify.

URLA updates introduced with the Encompass CRM 20.1 major release will be available on request. Submit a ticket on the Encompass CRM Resource Center to request activation for your instance at least 30 days prior to the date that you will begin accepting URLA 2020 applications.

If your instance is on LOS Connect, you will need to upgrade to Synch Processor.

No fields or data have been removed as part of this update. All data (pre- and post- URLA 2020) will be retained and accessible in the application. If URLA 2020 features are not enabled for your instance, URLA 2020 data will not be available; some new values will display in some drop-down fields such as Marital Status and Residence Type.

The following features have been updated as part of the URLA 2020 release:

  • Update Contacts
  • Import Contacts
  • Advanced Search
  • Marketing Automation Rules
  • Hotlist Settings
  • Dedupe
  • Export to Encompass
  • Velocify-ECRM Sync

When you create a new contact, all new and updated fields will display in the application if URLA 2020 is enabled for your instance. These fields can be synched with Encompass and Velocify.

For existing contacts, when URLA 2020 is enabled for your instance, the new URLA fields will display with blank values. You can then edit these fields to add values.

Existing fields that were renamed as part of this update will continue to display legacy data. For example, the Loan Number field will display as Universal Loan Identifier.

For fields with new-drop down values, such as Marital Status, the new values will display, but will not be selected.

Templates available within the Import Wizard tool have been updated with URLA fields. Download the latest templates to include URLA 2020 data in your imported contacts.

No new fields have been added to Advanced Search and Marketing Automation Rules, however both these features are impacted by the updated fields.

  • Advanced Search: Use updated field names in your search string.
  • Marketing Automation Rules: Any existing rule that has been setup with old field names and values that have been changed for URLA, will no longer bring accurate results. Review your existing rules and update them as needed.

Updated with renamed fields only. No new fields have been added.

If invalid values are imported for Unit Type (all record types) fields using the Import Wizard, use the resolve batch exceptions feature to resolve the issue. For a list of updated fields included in imports, see the section below:

Customer Fields

  • BorrowerUnitType
  • BorrowerUnitNumber
  • BorrowerCountry
  • CoBorrowerUnitType
  • CoBorrowerUnitNumber
  • CoBorrowerCountry
  • PropertyUnitType
  • PropertyUnitNumber
  • Project Type
  • Preferred Language

Prospect

  • PropertyUnitType
  • PropertyUnitNumber
  • PropertyCountry
  • ProposedUnitType
  • ProposedUnitNumber
  • Preferred Language

No change to rules or logic. Only the following updates have been made:

  • Lien renamed to Mortgage Lien Type
  • Second/Subordinate lien added for comparisons
  • Residence Type: New FHA Secondary Residence|Second Home value added for comparisons

The Export To Encompass window has been updated with URLA 2020 and URLA 2009 options so that you can select each based on the exported loan.

The following URLA 2020 fields have been added to the export:

  • Unit Type, Unit# for Property Address
  • Unit Type, Unit#, Country for Mailing Address (borrower and co-borrower)
  • Project Type (Customer only)
  • Preferred Language
  • Served Military Service
  • Loan Tab - Loan Features fields

The following fields have been added to the Velocify to Encompass CRM sync as part of the URLA 2020 update:

  • ResidenceType
  • ProjectType
  • Did you (or your deceased spouse) ever serve, or are you currently serving, in the United States Armed Forces?
  • Mailing Unit# and country
  • Proposed Property Unit#

These fields have also been added to Lead records in Encompass CRM to support the Velocify update.

Field Name Record Types
Unit Type for Property Address Other record types (Prospect and related types)
C, CC
Refinance Type, Refinance Program C
Source of Downpayment and Explanation of Downpayment C
Present Address - Unit Type, Unit#, Country C
CC
Mailing Address - Unit Type, Unit#, Country Other record types (Prospect and related types)
Employment Start Date C, CC

New Loan Features section with the following new fields:

  • Balloon; type: check box
  • Balloon Term (months)*, type number
  • Initial Period Prior to First Adjustment (months)*, type: number
  • Subsequent Adjustment Period (months)*, type: number
  • Negative Amortization, type: check box
  • Prepayment Penalty Indicator; type: check box
  • Prepayment Penalty Term (months)*, type: number
  • Temporary Interest Rate Buydown; type: check box
  • Initial Buydown Rate %, type: number
C, CC
Project Type Other record types (Prospect and related types)
Customer
Customer Contact
Military Service - Did you (or your deceased spouse) ever serve, or are you currently serving, in the United States Armed Forces?* C
CC
Other record types (Prospect and related types)
Mark the language you would prefer, if available: English, Chinese, Korean, Spanish, Tagalog, Vietnamese C
CC
Other record types (Prospect and related types)
Mixed-Use Property No/Yes* C
Field Name Record Types Updates
Loan Number C, CC Loan tab> Processing section> Loan Number updated to Universal Loan Identifier
Marital Status C, CC

Marital status drop-down in Customer and Contact Details, updated with the following values (new values are listed in bold below):

  • Civil Union
  • Divorced
  • Domestic Partnership
  • Married
  • Registered Reciprocal Beneficiary Relationship
  • Separated
  • Single
  • Other
Monthly Other Financing C, CC Loan tab> Monthly Other Financing updated to Monthly Mortgage Payment
Lien Other record types (Prospect and related types)

Prospect Details> Proposed Loan Terms and Quoted sections> Lien updated to Mortgage Lien Type and the following values added:

  • First Lien
  • Subordinate Lien
  C, CC

Loan tab> Lien updated to Mortgage Lien Type and the following values added:

  • First Lien
  • Subordinate Lien
Residence Type C

Loan tab>Terms> Residence Type drop-down field:

  • New value FHA Secondary Residence|Second Home
  • Deleted value Other
CC

Loan tab>Terms> Loan Information> Residence Type drop-down field:

  • New value FHA Secondary Residence|Second Home
Other record types (Prospect and related types)
  • Prospect details> Proposed loan terms> Residence Type drop-down field: New value FHA Secondary Residence|Second Home
VEL-9449

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