Getting Help

If you need assistance using the Admin Tools, several resources are available.

Installation and Administration Guide

The Installation and Administration Guide contains installation, setup, and administration information, including details and instructions for using the Admin Tools. The latest version of the guide is always available in the Encompass Documentation Library. You can access the Documentation Library by selecting Documentation Library from the Help menu in Encompass. Or, click the following link to go directly to the library: http://help.elliemae.com/DocumentationLibrary/360/DocLibrary.htm.

Online Help

The Encompass360 Admin Tools online help system provides comprehensive documentation for all Admin Tools features.

To open the help system, click Help on the file menu and then click Admin Tools Help or press the F1 key on your keyboard. The help system opens to content that corresponds to the current admin tool.

Using the Table of Contents

For help with a tool open the Encompass360 Admin Tools book, and then click the topic related to the tool you are working with.

Key Word Search

Search and Quick Search features are available so you can find help by searching for the occurrence of a key word within the help system or within a specific topic.