Updates and Enhancements to Features for 20.2 Major Release
This section discusses the updates and enhancements to existing forms, features, services, or settings that are provided in this release.
New Single Sign-On (SSO) Options Now Available
Note: The following sections describe new Single Sign-On user log in options that will be available to all users in Encompass LO Connect 20.2.
Single Sign-On (SSO) is an authentication process that enables users to authenticate securely with multiple websites or applications by logging in only once with one set of credentials, a user name and password. When a user logs into an SSO website or application, a trusted identity provider (IdP) verifies the user's credentials. To authenticate the user, the identity provider prompts the user to enter a user name and password for the website. Once the user is authenticated, the identity provider grants access to the websites and/or applications.
Starting in Encompass LO Connect 20.2, Encompass administrators can use the Login Access section of the Organization Details screen in Encompass Settings to determine if their company's users will be required to log into Encompass and/or Encompass LO Connect using credentials provided by their company's IdP (Restricted Access) or if they will have the option to log in using their IdP credentials or their Encompass LO Connect user name and password credentials (Full Access). By default, all users are set up to use Full Access.
New Encompass LO Connect Login Workflow for SSO
Starting in Encompass LO Connect 20.2, Encompass LO Connect users will notice a similar login screen that has been used in prior versions of Encompass LO Connect. Users still enter their instance ID on the login screen, but when SSO is enabled the user no longer enters in their Encompass credentials.
To Login With SSO Enabled
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From the login screen, enter your instance ID and then select Next.
- Sign in through your company's Single Sign On workflow.
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If you have Multi-factor Authentication (MFA) enabled, authorize your login through the MFA service your company has configured.
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The Pipeline displays.
Single Sign-On Requirements
If the Encompass administrator elects not to require users to log into Encompass LO Connect with SSO (i.e., you are using the Full Access option), you do not need to configure any additional settings. By default, all organizations are set up to use the Full Access option. (Note that users with Full Access will still have the option to log in using IdP credentials too, but administrators must still configure their IdP and set up the connection in order for the credentials to work.)
If the administrator elects to require their users to only log into Encompass LO Connect using their IdP credentials (i.e., the Restricted Access option), there are additional prerequisites that must be completed. The following list describes the high-level tasks for setting up SSO:
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Configure your identity provider: Select an IdP, and then set up credentials for Encompass LO Connect users. Only an Encompass Super Administrator or the administrator assigned with the admin user ID can perform this task.)
- Your IdP must be configured using SAML 2.0.
- The configuration settings required by Ellie Mae for each of the following IdPs is provided in the Setting Up SSO for Encompass LO Connect guide (link is below): Microsoft Azure, Okta, and Salesforce. Other IdPs may be used, but they must be configured using SAML 2.0.
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Set up the Connection to your IdP in Encompass Developer Connect: If you or your developer do not have access to Encompass Developer Connect yet, you can use a button provided in Encompass Settings (in the Company/User Setup > Company Information settings) to go directly to the SAML SSO set up page in Encompass Developer Connect. No additional credentials are needed to access this page. Only a Super Administrator or the administrator assigned with the admin user ID can perform this task.
- Activate the Connection to Encompass LO Connect: After you have configured your IdP, you can visit the SSO Setup page in Encompass Developer Connect to set up the connection. Once the connection is set up in Encompass Developer Connect, SSO can be activated for LO Connect users.
Please review the following guides and resources for complete instructions and requirements for setting up SSO in Encompass and Encompass LO Connect.
- Resource Center: Ellie Mae Identity Management Solutions page (guides, webinars, videos, and more)
NICE-23741
New Enhanced Conditions Available
In the Encompass LO Connect 20.2 Major Release, the new Enhanced Conditions feature is being introduced. Enhanced conditions are new conditions that can be created and used to support condition customization at a condition level and field level, and to enable condition reports to be generated across multiple loans.
The Enhanced Conditions setting consists of two components: Condition types and Condition templates.
When working in loan files, authorized loan team members will be able to add, edit, view, and track enhanced conditions. Note that the Encompass administrator controls which users have access to enhanced conditions, and the actions they can perform, based on user personas.
The enhanced conditions will be available in Encompass, Encompass LO Connect, Encompass TPO Connect, and with APIs provided in Encompass Developer Connect.
A comprehensive set up and user guide that provides instructions for setting up the conditions, along with sample workflows and information about how loan team members can address and manage these conditions in their loan files is available here.
New Encompass LO Connect Forms
Support for the Additional Requests Information form has been added to Encompass LO Connect. Users can use the Additional Requests Information form to record information needed used on the following Encompass output forms: Request for Evidence of Hazard Insurance, Request for Evidence of Flood Insurance, Request for Title Commitment, and Request for Appraisal.
To Use the Additional Requests Information Form:
- From a loan in Encompass LO Connect select Forms.
- Select Additional Requests Information.
- Fill out the form, and then select Save to save the changes.
Support for the FHA Management forms has been added to Encompass LO Connect. These forms provide a convenient, central location for recording FHA-related information and accessing of other forms used to complete FHA loans. The FHA Management view provides access to the following forms:
- Basic Info - The Basic Info form is used to record information about the borrower credit information, subject property, and loan, as well as additional FHA-related information for the loan. Most fields in the Borrower Information, Property Information and Loan Information sections should already be completed based on entries in the Borrower Summary, and Loan Application forms. Complete any missing information in these sections, and then complete the FHA Information section.
- Prequalification - At the top of the form, a Purpose of Loan option should already be selected based on information entered in the 1003. The remaining entries on the tab will change, depending on the Purpose of Loan option selected.
- FHA 203k - Use the FHA 203k form to record purchase and refinance data for entry on the FHA 203k Calculator on the FHA Connection website. Some fields are free-entry fields. Other fields are calculated based on those entries. Some of the calculated fields can be edited by clicking the Lock icon and editing the entry.
- FHA Informed Consumer Choice Disclosure Information - This form is a read only form that populates default data to display a one page generic analysis comparing the mortgage costs of an FHA-insured mortgage with the mortgage costs of similar conventional mortgage products offered by the lender for which the borrower may qualify.
To Use the FHA Management View:
- From the Pipeline, select a loan.
- Select the FHA Management entry in the Forms section on the left.
- To view a form, select a card, such as Basic Information.
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To switch to a different form, select the Blue Arrow next to the form name and then select the form you want to view.
Support for the FHA Maximum Mortgage and Cash Needed Worksheet has been added to Encompass LO Connect. The FHA Maximum Mortgage and Cash Needed Worksheet displays the calculations that determine the FHA maximum allowable amount for a loan. Fields on the worksheet are populated from data entered on other forms or are automatically calculated.
To Use the FHA Maximum Mortgage and Cash Needed Worksheet Form:
- From a loan in Encompass LO Connect select Forms.
- Select FHA Maximum Mortgage and Cash Needed Worksheet.
- Review the form, make any changes needed, and then select Save to save the changes.
Support for the HUD-92900LT FHA Loan Transmittal form has been added to Encompass LO Connect. The FHA Loan Transmittal form (HUD-92900LT) enables an underwriter to analyze an FHA loan and decide whether to approve the loan application. Most of the information on the form will already be completed, using data entered on other loan forms.
To Use the HUD-92900LT FHA Loan Transmittal Form:
- From a loan in Encompass LO Connect select Forms.
- Select HUD-92900LT FHA Loan Transmittal.
- Review the form, make any changes needed, and then select Save to save the changes.
Support for the HUD-56001 Property Improvement form has been added to Encompass LO Connect. Users can use the HUD-56001 Property Improvement for to obtain credit under provisions of Title I of the National Housing Act.
To Use the HUD-56001 Property Improvement Form:
- From a loan in Encompass LO Connect select Forms.
- Select HUD-56001 Property Improvement.
- Fill out the form, and then select Save to save the changes.
Support for the HUD-928005b Conditional Commitment form has been added to Encompass LO Connect. The HUD-928005b Conditional Commitment form is issued by the Direct Endorsement underwriter when a loan is approved for a borrower who is insured under the HUD Direct Endorsement program.
If the loan is approved without conditions, or if no appraisal was ordered, complete only the Commitment Terms section. If the loan is approved with conditions, select the See Below (Appraisal done) check box and complete the Specific Commitment Conditions section.
To Use the HUD-928005b Conditional Commitment Form:
- From a loan in Encompass LO Connect select Forms.
- Select HUD-928005b Conditional Commitment.
- Fill out the form, and then select Save to save the changes.
Support for the VA Management forms has been added to Encompass LO Connect. These forms provide a convenient, central location for recording VA-related information and accessing other forms used to complete VA loans.
Most of the information in the VA Management forms are automatically populated from the Borrower Summary, 1003, and VA-related forms. The VA Management view is made up of the following forms:
- Basic Information Use the Basic Information form to record information about the borrower, subject property, and loan, as well as additional VA-related information for the loan. Most fields in the Borrower Information, Property Information, and Loan Information sections should already be completed based on entries in the Borrower Summary and 1003. Update the remaining fields with relevant information.
- Qualification - Use the information in this form to determine if the borrower qualifies for a VA loan.
- Cash-Out Refinance- The Cash-Out Refinance form supports the changes mandated by VA-Guaranteed Cash-Out Refinancing Home Loans Circular 26-19-05.
To Use the VA Management View:
- From the Pipeline, select a loan.
- Select the VA Management entry in the Forms section on the left.
- To view a form, select a card, such as Basic Information.
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To switch to a different form, select the Blue Arrow next to the form name and then select the form you want to view.
Support for the VA Certificate of Eligibility (VA 26-1880) form has been added to Encompass LO Connect. Use the VA Certificate of Eligibility form to request certification of the borrower's eligibility to obtain a VA loan. The request is typically sent to the Veteran's Administration office along with the VA 26-8261 Veteran Status form.
To Use the VA Certificate of Eligibility Form:
- From a loan in Encompass LO Connect select Forms.
- Select VA Certificate of Eligibility.
- Fill out the form, and then select Save to save the changes.
Support for the VA 26-8923 Rate Reduction worksheet form has been added to Encompass LO Connect. Use the VA 26-8923 Rate Reduction worksheet to calculate the maximum loan amount for an Interest Rate Reduction Refinancing Loan (IRRRL). An IRRRL is a VA-guaranteed loan made to refinance an existing VA loan, typically with lower principal and interest payments.
To Use the VA 26-8923 Rate Reduction Worksheet:
- From a loan in Encompass LO Connect select Forms.
- Select VA 26-8923 Rate Reduction Worksheet.
- Fill out the form, and then select Save to save the changes.
Support for the VA 26-8261A Veteran Status form has been added to Encompass LO Connect. Use the VA 26-8261A Veteran Status form to request certification of the borrower's veteran status from the local Veteran's Administration office. This form is also used for veterans applying for FHA loans. Complete a separate form for the co-borrower if needed.
To Use the VA 26-8261A Veteran Status Form:
- From a loan in Encompass LO Connect select Forms.
- Select VA 26-8261A Veteran Status.
- Fill out the form, and then select Save to save the changes.
Support for the VA 26-6393 Loan Analysis form has been added to Encompass LO Connect. Use the VA 26-6393 Loan Analysis form to provide information used by the underwriter to analyze the borrower's income, expenses, and credit worthiness, and to indicate the credit decision.
To Use the VA 26-6393 Loan Analysis Form:
- From a loan in Encompass LO Connect select Forms.
- Select VA 26-6393 Loan Analysis.
- Fill out the form, and then select Save to save the changes.
Support for the VA 26-1820 Loan Disbursement form has been added to Encompass LO Connect. The VA 26-1820 Loan Disbursement input form mirrors the VA 26-1820 Loan Disbursement Page 1 and VA 26-1820 Loan Disbursement Page 2 output forms. Instead of printing the output forms and manually entering the required data, enter the data on this form and automatically populate the information in the output forms and print them.
Use the top section of this input form to record information about the borrower and VA-related information for the loan. This section is automatically populated from the 1003, Borrower Summary, VA Management, ULDD and Closing RegZ forms. Update the information if needed.
- Select the Automatic Procedure check box if the loan was closed by automatic procedure.
- Select the Prior Approval Procedure check box if the loan was submitted for prior approval of the VA.
To Use the VA 26-1820 Loan Disbursement Form:
- From a loan in Encompass LO Connect select Forms.
- Select VA 26-1820 Loan Disbursement.
- Fill out the form, and then select Save to save the changes.
Support for the VA 26-1805 Reasonable Value form has been added to Encompass LO Connect. Use the VA 26-1805 Reasonable Value form to provide a detailed description of the subject property.
To Use the VA 26-1805 Reasonable Value Form:
- From a loan in Encompass LO Connect select Forms.
- Select VA 26-1805 Reasonable Value.
- Fill out the form, and then select Save to save the changes.
Support for the VA 26-0286 Loan Summary form has been added to Encompass LO Connect. Use the VA 26-0286 Loan Summary form to provide basic information on each completed loan to the VA. The VA uses this information to establish internal loan records and to assist in issuing the Loan Guarantee Certificate.
To Use the VA 26-0286 Loan Summary Form:
- From a loan in Encompass LO Connect select Forms.
- Select VA 26-0286 Loan Summary.
- Fill out the form, and then select Save to save the changes.
Support for the Buydown Disbursement form has been added to Encompass LO Connect. The Buydown Disbursement Summary provides a schedule of the buydown terms, subsidy, fund requirements, and current fund balance.
To Use the Buydown Disbursement Summary Form:
- From a loan in Encompass LO Connect select Forms.
- Select Buydown Disbursement Summary.
Support for the Loan Estimate forms have been added to Encompass LO Connect. The Loan Estimate input forms (pages 1-3) enable you to review, edit, or enter information that is populated to the Loan Estimate output form that is provided to the borrower no later than the third business day after the loan application is received.
- Use the Loan Estimate Page 1 to review basic Loan Estimate disclosure information, lender information, loan details, loan terms, the projected payments (including estimated monthly taxes, insurance, assessments, and a balloon payment, if applicable), and the costs at closing.
- Use the Loan Estimate Page 2 to review loan costs paid by the borrower, seller, and others at and before closing. Information on this form is populated from the 2015 Itemization form. The fees are grouped into two columns: Loan Costs and Other Costs.
- Use the Loan Estimate Page 3 to review and edit contact information for the lender and mortgage broker, review comparisons of the APR and the borrower's principal and interest payments for the first five years of the loan, and review other considerations that will be disclosed to the borrower.
To Use the Loan Estimate Forms:
- From a loan in Encompass LO Connect select Forms.
- Select Loan Estimate Page 1, Loan Estimate Page 2, or Loan Estimate Page 3.
- Fill out the form, and then select Save to save the changes.
Support for the Closing Disclosure forms have been added to Encompass LO Connect. The Closing Disclosure input forms (pages 1-5) enable you to review, edit, or enter information that is populated to the Closing Disclosure output form that is provided to the borrower at least three business days prior to consummation.
- Use the Closing Disclosure Page 1 to review and edit disclosure, closing, loan, and transaction information, loan terms, projected payments (for estimated payments, the final balloon payment, if any, and the estimated monthly taxes, insurance, and assessments), and costs at closing.
- Use the Closing Disclosure Page 2 to review loan costs paid by the borrower, seller, and others at and before closing. Information on this form is populated from the 2015 Itemization form and cannot be edited. The fees are grouped into Loan Costs and Other Costs.
- Use the Closing Disclosure Page 3 to review the Calculating Cash to Close and Summaries of Transaction information that will be populated on the Closing Disclosure output form.
- Use the Closing Disclosure Page 4 input form to review and edit the assumption, demand feature, late payment, negative amortization, partial payments, security interest, and escrow account information. The form is also used to disclose an Adjustable Payment table and an Adjustable Interest Rate table when the principal and interest payment or interest rate for the loan changes after consummation.
- Use the Closing Disclosure Page 5 input form to review important loan calculation figures, review and edit information about whether state law protects the borrower from liability for the unpaid balance of the loan, and review and edit important contact information for the loan.
To Use the Closing Disclosure Forms:
- From a loan in Encompass LO Connect select Forms.
- Select Closing Disclosure Page 1, Closing Disclosure Page 2, or Closing Disclosure Page 3, Closing Disclosure Page 4, or Closing Disclosure Page 5.
- Fill out the form, and then select Save to save the changes.
Support for the REG Z form have been added to Encompass LO Connect. The simplified version of the traditional Reg Z form combines information from both the REG Z LE and the REG Z CD on one form. This form only displays the fields that aren't available on the Loan Estimate and Closing Disclosure forms.
To Use the REG Z Form:
- From a loan in Encompass LO Connect select Forms.
- Select Reg Z.
- Fill out the form, and then select Save to save the changes.
Support for the Energy Efficient Mortgage Calculation form have been added to Encompass LO Connect. Use the Energy Efficient Mortgage (EEM) Calculation worksheet to calculate information for use with energy efficient mortgages.
To Use the Energy Efficient Mortgage Calculation Form:
- From a loan in Encompass LO Connect select Forms.
- Select Energy Efficient Mortgage Calculation.
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Fill out the form, and then select Save to save the changes.
Support for the Transmittal Summary form have been added to Encompass LO Connect. The Transmittal Summary form (form 1008) summarizes borrower, subject property, mortgage, and seller information. It is included with the loan package submitted to the lender and is typically the last form completed prior to submission. Much of the information on the form is already completed, based on data on the loan application, verifications, and other disclosures.
To Use the Transmittal Summary Form:
- From a loan in Encompass LO Connect select Forms.
- Select Transmittal Summary.
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Fill out the form, and then select Save to save the changes.
Updates to Features and Enhancements
Updates for Administrators
The eligibility letter On/ Off toggle now requires that an eligibility letter be present before the toggle is set to on. Likewise, the toggle must be set to Off before the administrator can delete all of their existing templates. This change ensures that the toggle is not set to "On" when no eligibility letters are present.
To Configure Eligibility Letters:
- From the Encompass Admin Portal, select Opportunities Setup.
- Select Eligibility Letters.
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The Eligibility Letters page displays
A new Credentials column has been added to the Services Management page to indicate whether or not credentials still need to be configured in Encompass LO Connect for a specific service setup. When an administrator adds a service ordering option to the Services Management page, this column now displays either a check mark to indicate that the credentials have already been set up or are not configured in Encompass LO Connect, or it displays an Add option. The Add option enables the administrator to enter the company credentials quickly without having to navigate through multiple screens.
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